By definition a culture is a way of life of a group of people--the behaviours, beliefs, values, and symbols that they accept, generally without thinking about them, and that are passed along by communication and imitation from one generation to the next. Culture is symbolic communication. As a business which has doing right by people at its core, it is fitting that Empact Group actively invests in building a company culture which reflects their values.

Empact Group - a values-based solutions business focused on catering, cleaning, and integrated facilities management - is not just another company. It’s a living embodiment of its core values. While many companies reserve special celebrations for certain days, at Empact Group, their dedication to living the company’s values is a daily practice, ingrained from the CEO to the cleaners. The organisation’s five values – Courage, Integrity, Service, Innovation, and Partnership – are not just words on paper but the pillars that uphold doing right by people at the heart of their operations.

Empact Group’s CEO, Alan Quinn, recently spoke at a Heritage Month staff celebration, underlining how culture and heritage are integral to the company’s past, present, and future. “Our five values are not just a tagline; they are the essence of our business heritage. They define who we are, and they are the cornerstone of our commitment to caring and doing right by you.”

Integrity is a bedrock of Empact Group’s culture, demonstrated through a commitment to fostering inclusivity and diversity. The eDeaf initiative is a vivid illustration of this dedication, embracing the Deaf culture and increasing public awareness of Deaf issues. In 2023, Empact Group launched an internal campaign to empower staff to communicate through sign language, reinforcing their connection with the Deaf Empactors they collaborate with daily.

Empact Group’s investments in employee development reflect the company’s belief in nurturing its workforce. Through training programs, educational opportunities, and career advancement pathways, employees are equipped with the tools and support necessary for personal and professional growth.

Innovation and partnership are not just buzzwords at Empact Group; they are deeply rooted in the corporate culture. At one of their foodservice sites, the entire team is encouraged to propose ideas for weekly pop-ups in the staff restaurant, and they are empowered to implement and manage these ideas. This approach promotes teamwork, collaboration, and a supportive atmosphere among employees.

Empact Group’s commitment to Service and Partnership extends to community involvement and sustainability. The company actively participates in community service and philanthropic activities, supporting organisations like Tears Foundation and LIV Villages on special days like Mandela Day and Women’s Day. The company’s Corporate Social Investment strategy integrates people and communities into its bottom line, focusing on environmental practices, people development, and community engagement.

Recognising and rewarding employees for their hard work and dedication is a hallmark of Empact Group. The recent awards won by the Facilities Management Division and Supercare Services Group, including the PMR.africa Diamond Arrow and PMR.africa Golden Arrow, showcase the company’s dedication to delivering exceptional services.

Empact Group’s culture is a reflection of their commitment to embracing diversity and honouring the golden thread that ties everyone together as Empactors – their shared Values. This culture is not an occasional occurrence; it thrives each and every day of the year, permeating every aspect of the organization. As Empact Group continues to flourish, these values will remain the cornerstone of their success.

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Get in touch to find out more about how Empact Group can do right by you.

For more information about Empact Group’s service offering contact:
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel: 011 209 2400
Website: www.empactgroup.co.za

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DISTRIBUTED ON BEHALF OF EMPACT GROUP by ANGELFISH PR & EVENTS.
All media queries can be directed to Annie Hodes on 083 325 4445 or This email address is being protected from spambots. You need JavaScript enabled to view it.

ABOUT EMPACT GROUP:

At Empact we are on a journey – a journey to do our best and be the best for our people, our clients, our partners, our community and our planet.

This is the passion that drives us to be the preferred, purpose led partner for catering, cleaning and integrated facilities management solutions in Southern Africa; known for our skilled and caring people, our consistent excellence in service delivery and the value we create for our clients.

As a client centric values-based solutions business we aim to consistently create value for our stakeholders all while prioritising our people, protecting and nurturing our planet and positively impacting our communities.

Each of our bespoke, multi-service solutions are uniquely designed to solve our clients’ problems – allowing you to concentrate on your core business; knowing that all your non-core activities are being managed in the safest, most effective and most cost-efficient manner possible.

This is how we care, create value, deliver impact and do right by you.

Food Solutions

Food by Empact Group delivers an extensive range of catering and support solutions for the corporate, industrial, healthcare, education, remote, offshore, mining, retirement and lifestyle sectors. From fine dining to corporate canteens, from grab-and-go to harvest tables and delicious canapés, from a nutritious smoothie to delicious coffee, food is our passion. We understand that food is an essential part of your employees’ wellbeing – so we bring you award-winning chefs, varied menus, world-class service and the freshest, most nutritional ingredients.

Cleaning Solutions

Supercare by Empact Group offers contract and specialised cleaning for a wide range of commercial, industrial, healthcare, education, transport and retail environments.

Our professionally trained and caring staff and management team are dedicated to legal compliance, service excellence with health and safety being our number one priority.

Our safety standards are extremely stringent, putting our people and the environment first. To uplift and empower our people, and allow them to better service your company, we run training centres nationally that develop skills at all levels.

Hygiene and Pest Management Solutions

Supercare by Empact Group delivers outstanding hygiene and pest management solutions to the highest standards of excellence to all industries and environments.

In a post COVID-19 world, hygiene in the workplace has never been more important.

Our products are environmentally friendly, our safety standards are of the highest quality, our staff are professionally trained and our commitment to service excellence is unmatched – all so that we can offer you and your people total peace of mind.

Integrated Facilities Management Solutions

Facilities by Empact Group provides support services and integrated facilities management solutions for diverse industries, including mining, commercial/corporate, offshore and remote sites.

Our management model offers total integrated facilities management services, which are predominantly self-performed by our staff. From corporate offices to large industrial power plants and campuses, our expertise in Facilities Management is consistently growing and evolving.

Our approach and expertise provide cost certainty and all the reassurance you need to get on with your core responsibilities, confidently knowing that we will do right by your facility.

Level 1 BBBEE Certified

Empact Group (formerly Compass Group Southern Africa) is 100% owned by Thebe Investment Corporation (Pty) Ltd (TIC); a pioneering black owned company that uses its business success to transform lives and make a difference in our communities.

We are rated as a Level 1 BBBEE Contributor with a 135% BBBEE supplier recognition, 89.53% black economic interest and 36.34% black women economic interest.

Our level 1 rating forms part of our strategic Transformation Pledge, as we see transformation as a principal and dynamic business process contributing to our competitive edge – a key part of us doing right for society.