Monday, 24 August 2020

AMC repolishing service

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We know your cookware works hard, and that over time it may start to lose its AMC shine. That’s why AMC offers a repolishing service that will put the sparkle back in your cookware at a nominal cost.

One of the unique aspects of our business is the repolishing services that we offer to our customers. Whether you purchased your cookware last year or 5 decades ago, your cookware can be sent to our factory for a nominal fee to be polished and buffed to a high shine again. Keeping your cookware in sparkling condition has never been easier. Your nearest AMC Distribution Centre will assist you with your repolishing requests and assist if the factory needs to repair your cookware.

If your AMC cookware needs some TLC, we offer an amazing repolishing service to put the shine back in your cookware. Stainless steel is an ideal material for hygienic cookware, but over time and with years of use, you may find that your cookware has lost its shine. Sending it in for repolishing is a great solution for this. Our short video gives you an insight into the repolishing process, and how exactly we put the sparkle back into your cookware at our factory in the Western Cape.

Watch on YouTube - https://www.youtube.com/embed/YsDhZaJoMv4

REPOLISHING COOKWARE SERVICE

We know your cookware works hard, and that over time it may start to lose its AMC shine. That’s why AMC offers a repolishing cookware service that will put the sparkle back in your cookware at a nominal cost.

How do I do this?

  • Take your cookware to your nearest AMC Distibution Centre.
  • Pay upfront for the repolishing.
  • When your repolished cookware is completed it will be returned directly to you, either by post or delivered to your door, free of charge.

Important info: 

Repolishing usually takes 4 - 6 weeks, but you may need to wait longer depending on demand. If you have a few items that you want repolished, decide if you’d like to do them all at once or only a few at a time.

If demand for repolishing is too high, we reserve the right to temporarily suspend acceptance of new repolishing orders.

Cookware can be very badly burnt and come back looking amazing from repolishing. Do be aware though that dents, scratch marks and pitting cannot be removed and these can become more visible against the high shine after repolishing.

Pitting is the presence of small holes and mild corrosion on the stainless steel. This happens when cookware is cleaned with harsh chemicals or foods rich in salts and halogens are stored in the cookware.  We do not have stock of the old screw-on long handles required for certain items of cookware. If you would like to repolish cookware with these hanldes, please contact our Customer Service Department.

FAQS ABOUT OUR REPOLISHING SERVICE

How long does repolishing take?

Repolishing usually takes 6 weeks, but it may take slightly longer depending on demand. If you have a few items of cookware that you would like polished, consider sending them for this service a few at a time.

Why must I pay for repolishing?

Repolishing is a service that we offer at a nominal fee. In a similar way that you pay to service your car, you’re servicing your cookware.

What is included with the repolishing service?

Included in the repolishing cost is the replacement of black side handles and black lid knobs. These will be in the same style as what you've handed in. Visiotherms are excluded from this cost but can be fitted to your cookware at an additional fee. The delivery or postage of your cookware back to you is also included.

I live far from a Consultant Centre, how do I send my cookware for repolishing?

You can courier your cookware directly to our factory in Atlantis, Western Cape. Please include your contact information and a note that this is for repolishing. You will then be contacted regarding a price and you can EFT the amount before your cookware is repolished. Alternatively contact our Customer Services Department and they will be happy to assist you. Contact: This email address is being protected from spambots. You need JavaScript enabled to view it. or 086 1111 262.

How will my cookware be returned to me?

If you have 2 items or less, your cookware is usually sent via the postal service. If you have more items, your cookware is normally couriered back to you.

For further queries about your delivery, please contact our Customer Service Department: This email address is being protected from spambots. You need JavaScript enabled to view it. or 086 1111 262.