Business & Economy

Friday, 21 March 2014 12:09

Banking Customer On-boarding and Cross Selling Conference 2014

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Trade Conferences International will be hosting the Banking Customer On-boarding and Cross Selling Conference on 14 & 15 May at the Focus Rooms in Sunninghill, Johannesburg.

If you value building trust, customer loyalty and forging long-term relationships with your customers, then this conference is for you. In an informative, interactive and conducive atmosphere, the conference will take you to the fascinating and challenging world of customer retention through on-boarding and cross-selling.

The conference will give you practical life experience perspectives on the when and how to embark on an on-boarding and cross-selling exercise, with the ultimate aim of acquiring new customers and retaining existing ones. To make sure that you are one step ahead of your competitors, take advantage of this final early-bird discount offer and register now to secure your seat.

A quick glance at the speaker panel that will be addressing key issues at this conference:

Ann Nurock, Relationship Audits & Management

Larry O’Sullivan, Rand Merchant Bank

Jainita Khatri, Prana Business Consulting

Mornay Roberts-Lombard, University Of Johannesburg

Andries Noeth, Consulta Research

Chris Huntingford, Karabina Solutions

Ros Siddle, Truth

Ferdi Maritz, P: Cubed

Francois Muscat, Wsioms

Yaron Assabi, Digital Solutions Group

To avoid losing market share to your competition you will have to improve product and service offerings and quality in order to meet customer expectations and maintain this throughout the customer lifecycle, this includes cross selling products to satisfy all their financial needs and requirements.

In order to learn more about this lifecycle of the industry, join experts at this event and gain insight into the minds of the professionals. Register now and remain a step ahead in the sector.  Email project manager, Naison Chilenge on This email address is being protected from spambots. You need JavaScript enabled to view it. or call 011 803 1553 for more details.

Established in 2002, Zakheni Events and Incentive Travel cc, trading as Trade Conference International, is your all industry, but largely financial event organiser of choice. We understand industry trends and developments and have the ability to identify the right issues to bring to delegates through informative events.TCI has organised more than 300 events in the last 14 years. With the guidance of a highly experienced and guided team, TCI arranges the most up-to date conferences and exhibitions, and is well known within SADC region as well as the rest of Africa as the leading financial conferences organisers.In the past two years Trade Conferences International has offered top-class financial, insurance, information technology and marketing related conferences to the market, and would justifiably pride itself in promising delegates top notch conferences with excellent speakers in the industry. Attendees of TCI events hale from across the African continent: Kenya, Botswana, Zimbabwe, Namibia, Tanzania, Mauritius, Lesotho, Mozambique; extending to as far as the UK, Canada, Netherlands, India and even Australia.In its repertoire, it has popular annual conferences such as the Mobile Banking Southern Africa Conference,  Payments Southern Africa Conference & Exhibition, Loyalty & Rewards Conference, Channel Management Conference and the Online Retailing Conference. In 2002 alone TCI attracted more than 1200 delegates, including expert speakers from across the globe, and has followed suit in it’s years of operation.

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