17 January 2014

Leveraging technology to enhance the self-service banking experience

Submitted by: Trade Conferences International Summers

With banks increasingly needing to adapt their channel strategies to keep up with technological advances as well as changing customer needs and preferences, enhancing the self-service banking offering has become imperative for banks to remain competitive in the future.

The Future of Self-Service Banking Conference, taking place on 12 and 13 March 2014 in Johannesburg, is set to address pertinent topics such as self-service channel advancements, leveraging technology to enhance the self-service banking experience, digital channel management, digital customer engagement, securing the various self-service channels, and future trends and developments to capitalise on, amongst other topics.

Join expert speakers from organisations such as Allos South Africa, Nedbank, Microsoft South Africa, Genesis Analytics, Standard Bank, Accenture, NCR Corporation, and the Digital Solutions Group, to name a few, and attending delegates will have the chance to:

engage with their perspectives and experiences within the self-service banking arena

gain valuable tips on how to boost your organisation’s self-service banking offering in             2014 and beyond

stay updated about the latest trends and innovations driving self-service banking

network with other industry leaders to gain contacts and build relationships

Register before 14 January and qualify for the early bird discount. Contact project manager, Samantha Blair on 011 803 1553 for more information or email This email address is being protected from spambots. You need JavaScript enabled to view it. to book your seat. Furthermore, contact Linda Kruger for exhibition and sponsorship opportunities at This email address is being protected from spambots. You need JavaScript enabled to view it.

Published in Business, Economy, Finances, Banking and Insurance

Established in 2002, Zakheni Events and Incentive Travel cc, trading as Trade Conference International, is your all industry, but largely financial event organiser of choice. We understand industry trends and developments and have the ability to identify the right issues to bring to delegates through informative events.TCI has organised more than 300 events in the last 14 years. With the guidance of a highly experienced and guided team, TCI arranges the most up-to date conferences and exhibitions, and is well known within SADC region as well as the rest of Africa as the leading financial conferences organisers.In the past two years Trade Conferences International has offered top-class financial, insurance, information technology and marketing related conferences to the market, and would justifiably pride itself in promising delegates top notch conferences with excellent speakers in the industry. Attendees of TCI events hale from across the African continent: Kenya, Botswana, Zimbabwe, Namibia, Tanzania, Mauritius, Lesotho, Mozambique; extending to as far as the UK, Canada, Netherlands, India and even Australia.In its repertoire, it has popular annual conferences such as the Mobile Banking Southern Africa Conference,  Payments Southern Africa Conference & Exhibition, Loyalty & Rewards Conference, Channel Management Conference and the Online Retailing Conference. In 2002 alone TCI attracted more than 1200 delegates, including expert speakers from across the globe, and has followed suit in it’s years of operation.

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