This course is accredited with the Services SETA and covers unit standard “12433” at NQF level 5 worth 8 credits.
1or 2 day course – As required by the Client.
When you have completed this course you will be able to define the key concept associated with Communication and Presentation skills and you will be able to;
Identify the main obstacles to effective presentations
Understand how to effectively develop your material
Apply and understand a wide range of communication and presentation techniques.
Understand the nature of the process behind being able to effectively present to an audience.
This course will focus on four key ideas
Why should we challenge ourselves to be exceptional presenters?
The ability to present and sell your message, spread knowledge and engage your audience is at the core of all great leaders.
It is one thing to have information or knowledge but the real reward comes when you can share that knowledge with others and see them flourish and grow because of it.
Below is an overview of the items that will be covered in the course
Presentation Skills and the organisation
An organisation which has poor capability for effective presentations can be damaged because of:
Poor corporate image.
Lack of professional presentations to customers can lead to loss of revenue.
Presentations and Effective Communication are a core part of a manager’s duties in today’s organisations.
For Internal Communications, presentations are an effective and valuable tool.
Presentations allow you to:
Interact with recipients of the information
Use a method that engages with the audiences representational systems
Gauge the audience reaction and get real time feedback
Be principled in what you say
Positively assert yourself
Think of your audience
Create a deeper understanding
Barriers to effective presentations
Barriers can be listed as;
Level of the audience
Poor quality of the presenters material and slide design
Lack of presentation and logistics
Barriers can be replaced or eliminated thorough preparation
Guide the preparation by asking
Who is the presentation for?
Why is the message being communicated?
What exactly is the message being communicated?
Where will the presentation take place?
When will the presentation take place?
How will the presentation be delivered and who will be involved?
Non verbal communication
Managing First Impressions
For a presenter, the first impressions an audience has is dependent on two main attributes;
Non Verbal Communication
Non verbal communication has a significant impact on the presenters ability to deliver an effective presentation
Tone of voice
From the presenters perspective his/her body language must not be seen as contrary to the overall message.
Using the Voice
The voice carries messages that are not defined by the words used. This is called paralanguage
Rate of speech
Learners should be able to;
Understand the function of communication through exploring its processes
Match the type of communication with the appropriate method
Apply assertive verbal skills for effective feedback strategies
Apply critical listening skills
Develop awareness of how effective non verbal messages are communicated
Structure and compose a presentation using mind mapping effectively for a specific function
Deliver an effective power point presentation professionally
Evaluate their own presentation skills by reviewing the video of their delivered presentation
Apply a rigorous communication checklist in evaluating presentations
Using effective visuals