Wednesday, 20 June 2012

Dr John Demartini to feature at the Customer Acquisition and Retention Conference 2012

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Join world class inspirational speaker Dr John Demartini and other confirmed top class speakers such as Lance Peppler from Oracle South Africa; Wynand Roos from SAP South Africa and Nathalie Ing from the SAS Institute at the Indaba Hotel in Fourways, Johannesburg on the 28 and 29 of August 2012 for the inaugural Customer Acquisition and Retention Conference which will be focusing on the financial industry.


The recent economic meltdown has hugely undermined people’s faith in financial institutions and as a result the pressure is on for banks to regain customers’ confidence. This research-based two day conference will focus on a wide range of strategies and solutions to help delegates increase bottom lines by adopting sound customer acquisition and retention strategies.

Speakers from the industry are expected to share knowledge and insights on important topics that include: developing a cost-effective and low risk acquisition plan, using customer’s position on the life-cycle to determine the appropriate retention strategy, preventing customers from defecting to your competitors and cementing customer loyalty by integrating all company functions.

Attending this event will best benefit professionals from departments such as sales managers, marketing and communications managers, customer relations managers, client liaison officers, brand loyalty managers, business development managers, customer acquisition managers, market research managers, operations managers, business analysts, branch managers and account managers to name just a few.

Discounted early bird registrations are now open to all delegates to join Dr Demartini and our expert panel at this unique event that promises to be a great success.

For more information or for the registration form contact Naison, the project manager at TCI on + 27 11 803-0009 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Established in 2002, Zakheni Events and Incentive Travel cc, trading as Trade Conference International, is your all industry, but largely financial event organiser of choice. We understand industry trends and developments and have the ability to identify the right issues to bring to delegates through informative events.TCI has organised more than 300 events in the last 14 years. With the guidance of a highly experienced and guided team, TCI arranges the most up-to date conferences and exhibitions, and is well known within SADC region as well as the rest of Africa as the leading financial conferences organisers.In the past two years Trade Conferences International has offered top-class financial, insurance, information technology and marketing related conferences to the market, and would justifiably pride itself in promising delegates top notch conferences with excellent speakers in the industry. Attendees of TCI events hale from across the African continent: Kenya, Botswana, Zimbabwe, Namibia, Tanzania, Mauritius, Lesotho, Mozambique; extending to as far as the UK, Canada, Netherlands, India and even Australia.In its repertoire, it has popular annual conferences such as the Mobile Banking Southern Africa Conference,  Payments Southern Africa Conference & Exhibition, Loyalty & Rewards Conference, Channel Management Conference and the Online Retailing Conference. In 2002 alone TCI attracted more than 1200 delegates, including expert speakers from across the globe, and has followed suit in it’s years of operation.