Business & Economy

Wednesday, 06 December 2017 10:30

Digital Customer Engagement & KYC Conference targeting banking and insurance professionals

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Digital Customer Engagement & KYC Conference 2018

Johannesburg - Digital marketing strategies to improve customer engagement, social media, e-metrics, loyalty and digital sales enablement is just some of the themes to be addressed at the upcoming Digital Customer Engagement & KYC Conference 2018. The event, which will take place on 7 & 8 March 2018 at the Indaba Hotel, Fourways, Johannesburg, showcases a top speaker panel, all experts in the marketing and financial arenas. 

Targeting financial professionals dealing with customer engagement, the programme will highlight challenges, opportunities and the latest developments regarding digital channels and customer relationship. 

Conference Project Manager, Michandre Malan said banks and financial institutions must engage customers at every stage of their purchase journey. This will make the customer journey for financial institutions a reality, and improve customer on-boarding and retention. The speaker panel consists of representatives of Cornerstone Performance Solutions, Karabina, Avatar SA, Consumer Profile Bureau, 8 Bit Platoon, NXT/Digital Innovation, Genesis Analytics, Prana Business Solutions, Striata Marketing Solutions and many more.

 Malan said the event is aimed at professionals from the financial sector. Improving the customer journey is the top prediction this year for financial institutions.

  • Normal Registration fee: R9 100.00 + VAT = R10 374.00
  • 12% Discount: Group registration fee for 3 or more delegates: R8 008.00 + VAT = R9 12.12 p.p.
  • 20% Discount Group registration fee for 5 or more delegates: R 7 280.00 + VAT = R8 299.20 p.p.

 To register as a delegate email, Project Manager, Michandre Malan on This email address is being protected from spambots. You need JavaScript enabled to view it. enquiries are handled by Jason Joseph This email address is being protected from spambots. You need JavaScript enabled to view it., or call both on 011 803 1553. Otherwise visit for more information.

Established in 2002, Zakheni Events and Incentive Travel cc, trading as Trade Conference International, is your all industry, but largely financial event organiser of choice. We understand industry trends and developments and have the ability to identify the right issues to bring to delegates through informative events.TCI has organised more than 300 events in the last 14 years. With the guidance of a highly experienced and guided team, TCI arranges the most up-to date conferences and exhibitions, and is well known within SADC region as well as the rest of Africa as the leading financial conferences organisers.In the past two years Trade Conferences International has offered top-class financial, insurance, information technology and marketing related conferences to the market, and would justifiably pride itself in promising delegates top notch conferences with excellent speakers in the industry. Attendees of TCI events hale from across the African continent: Kenya, Botswana, Zimbabwe, Namibia, Tanzania, Mauritius, Lesotho, Mozambique; extending to as far as the UK, Canada, Netherlands, India and even Australia.In its repertoire, it has popular annual conferences such as the Mobile Banking Southern Africa Conference,  Payments Southern Africa Conference & Exhibition, Loyalty & Rewards Conference, Channel Management Conference and the Online Retailing Conference. In 2002 alone TCI attracted more than 1200 delegates, including expert speakers from across the globe, and has followed suit in it’s years of operation.

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