09 July 2013

Call Centres Collection Strategies Conference -Registrations open!

Submitted by: Trade Conferences International Summers

Call Centre Collections Strategies Conference will take place on 28 – 29 August 2013 at Fabz Hotel in Lonehill, Johannesburg. Take advantage of the pre-brochure special discount by registering now to attend.

Registered attendees will have a chance to network and come into contact with some of the best speakers representing the collection and call centre industry. It includes representatives from; Consumer Profile Bureau, Interactive Intelligence, iChoices Call Centre Outsourcing, 1 Stream, Innovation Group, Debt-In, Pholosa Credit Solutions, Flemix & Associates, Telesto Communications, Ninzi Connect, Norton-Lambrianos Attorneys and more.

For 2 days, speakers will interact and share insights with delegates on topics such as overview of the collections environment, future of customer experience management, integration of social media into the collections environment , strategies for optimum collection, boosting collections performances, different types of collections, voice of the customer technology, customer experience challenges, innovations & ROI, data tracing and contactability strategies, optimising collection calling plans, aligning workforce performance with operational goals, mobilising the workforce around responses, how are call centres managing their PCI DSS compliance? And the future of consumer collections and it’s relativity to call centres.   

To register, download the early bird registration form and fax it back to TCI on 086 582 2981 or email it back to This email address is being protected from spambots. You need JavaScript enabled to view it. . Alternatively contact the project manager, Naison Chilenge on +27 (0) 11 803 1553 or email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

Established in 2002, Zakheni Events and Incentive Travel cc, trading as Trade Conference International, is your all industry, but largely financial event organiser of choice. We understand industry trends and developments and have the ability to identify the right issues to bring to delegates through informative events.TCI has organised more than 300 events in the last 14 years. With the guidance of a highly experienced and guided team, TCI arranges the most up-to date conferences and exhibitions, and is well known within SADC region as well as the rest of Africa as the leading financial conferences organisers.In the past two years Trade Conferences International has offered top-class financial, insurance, information technology and marketing related conferences to the market, and would justifiably pride itself in promising delegates top notch conferences with excellent speakers in the industry. Attendees of TCI events hale from across the African continent: Kenya, Botswana, Zimbabwe, Namibia, Tanzania, Mauritius, Lesotho, Mozambique; extending to as far as the UK, Canada, Netherlands, India and even Australia.In its repertoire, it has popular annual conferences such as the Mobile Banking Southern Africa Conference,  Payments Southern Africa Conference & Exhibition, Loyalty & Rewards Conference, Channel Management Conference and the Online Retailing Conference. In 2002 alone TCI attracted more than 1200 delegates, including expert speakers from across the globe, and has followed suit in it’s years of operation.